Booking

Bookings will close on 9 June 2027.

• Delegates can arrive on site from midday on Friday 9th July. The first meeting will be at 7pm.
• The last meeting will end around 2pm on the Sunday and everyone has to be off site by 8pm.
• Churches travelling from afar/overseas can request, via their Church Coordinator, to stay the Sunday night and only depart on Monday morning.

There is unfortunately no accommodation available on site, so it's only camping. You're welcome to stay at home and travel in each day, or book your own accommodation in a nearby hotel or AirBnB.

Pay 25% when you book, then spread the remaining balance over monthly instalments. The payment plans available depend on when you book:

Up to 11 Dec: 25% upfront + 4 monthly instalments
12 Dec – 31 Jan: 25% upfront + 3 monthly instalments
1 Feb – 30 Apr: 25% upfront + 2 monthly instalments
From 1 May: payment in full

• Payments are collected automatically from the card used for the initial purchase, usually on the same date each month.
• You will receive an email reminder just before each payment is due (remember to check your Junk mailbox).
• All bookings must be paid in full by 30 June 2027.

If your church is offering a discount, you need to enter the code they give you for the discount to be applied to your booking. Please speak to your Church Coordinator in the first instance if you need more information.

Payment is via Stripe using a credit or debit card. Church Coordinators can pay for bulk booked tickets via BACS.

No! We will have a master list at the gate; email confirmations are absolutely unnecessary.

You will receive a booking confirmation email from SolidRock, our booking system provider. You will also receive an email from Stripe confirming any payment transactions and giving a transaction ID. Please hold on to this email – if you have any query over your payment, you may need this information.

If you wish to amend or cancel your order, you can do so by logging into your account. If you cancel your order, New Ground will be notified by email and will be in touch about a refund.

Orders cancelled on or before 9 June 2026 will receive a full refund.

New Ground Churches relies on registration fees from delegates who book to maintain and sustain its events programme. Last minute cancellations and refunds can have a significant impact where we are already committed to an event and the associated expenditure. We therefore operate the following Cancellation and Refund Policy.

When you add a child (3-18) ticket to your order, you will be asked then for all the relevant information that will be passed on to their Festival age group leader (e.g. important medical information and history, etc). This means that child registration and booking is one process.